Above all, my job is about flexibility and a good connection to the team. A certain level of technical understanding is also helpful in order to engage in technical exchange with the departments. If the requirements suddenly change in a project – which happens quite often – everyone has to stick together and find a solution. That’s why we think so pragmatically. Our customers really appreciate this “hands-on” mentality. Since many people and trades are involved in each project, I have to act as integrator. Especially in critical phases of the project, it comes down to mediating abilities – so that everyone keeps an eye on the great common goal. Now in summer, where others think of holidays, we work round the clock. During plant holidays, the assembly lines stop and we can implement our systems at the customer’s premises, so that they can later continue with full power!